How to Deal with Difficult People: Special Holidays Edition! - 92Y, New York

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How to Deal with Difficult People: Special Holidays Edition!

Holidays are supposed to be a joyful time of year filled with gatherings and parties with those closest to you—family, friends and sometimes co-workers.

But what if you are forced to mingle with that difficult person? Learn practical skills to resolve and avoid difficult and time consuming impasses. Learn how to navigate challenging conversations in a game-changing way to get immediate clarity, empowerment and results while restoring long-term confidence and trust.

Sessions Start: Thu, Nov 14, 2019, 7 pm - 8:30 pm

Instructor

Dian Killian

Dian Killian, PhD, is a Certified Trainer with the international Center for Nonviolent Communication, a certified life coach (a graduate of the Coaching for Transformation program) and author of two books, Urban Empathy: True Life Adventures of Compassion on the Streets of NY, and Connecting across Differences: How to Connect with Anyone, Anytime, Anywhere (now in its third edition, and in German). Founder and former director of the Center for Collaborative Communication, she now offers coaching and training via her company, Work Collaboratively, to diverse organizati ...