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Purchasing policies, refunds and replacements

Performers, programs and venues are subject to change without notice. There are no refunds unless 92Y cancels an event. Tickets may be exchanged within the same performance genre only if available. You may also turn tickets over in person to the Box Office prior to your event for a receipt which will enable you to claim your contribution as a tax-deductible gift. Ticket contributions and exchanges will be honored in person or by mail only upon 92Y first receiving original tickets. Requests for exchanges can be done up to three hours before your event on that same day if you can provide proof via fax or in person that you have destroyed your original tickets. There will be a $2 per ticket replacement fee. Fee is waived for subscribers. Individual subscription policies may differ from the policy above. In cases of inclement weather, only exchanges may be made. Learn more about the 92nd Street Y's policies.